Terms of service.

1. Eligibility

To use NasGo, you must be at least 18 years old and have the legal capacity to enter into binding contracts.

Providers must pass mandatory background checks (government ID, DBS, insurance and trade qualifications) before being allowed to accept jobs.

2. Account registration

You are responsible for keeping your account credentials confidential, and for all activity that occurs under your account.

• Provide accurate and complete information during signup.
• Notify NasGo immediately of any unauthorised use of your account.
• One person or entity per account; sharing accounts is strictly prohibited.

3. Prohibited activities

• Circumventing the marketplace by arranging payments outside NasGo.
• Posting false, misleading, or fraudulent information.
• Harassing or harming other users of the marketplace.
• Using automated scripts or scrapers to collect data from the site.
• Impersonating any person or entity, or falsifying certifications.

4. Service provision

NasGo’s role

NasGo is a marketplace — it connects customers with vetted home service providers, but does not provide home services directly. Providers are not employees of NasGo, and NasGo is not responsible for their performance of the work.

“Service contracts are strictly between the customer and the provider.”

5. Payment terms

Payments are processed securely via Stripe. NasGo holds customer funds in escrow until the job is completed and verified by both parties.

Providers

80% of job earnings. Paid out within 24–48 hours of customer verification.

NasGo commission

20% commission on each completed booking. No listing fees, no monthly fees.

7. Limitation of liability

NasGo is provided “as is”. To the maximum extent permitted by law, NasGo shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the marketplace or from services provided by third-party professionals.

8. Contact

For legal inquiries or questions about these terms:

legal@nasgo.uk

Birmingham, UK